Returns & Exchanges
At Teddy Fresh, we want you to be completely satisfied with your purchase, which is why we offer a 30-day window for returns and exchanges on items in original condition. Please ensure all tags are attached and garments are unworn to qualify for a full refund or store credit.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Print Your Label
Follow the prompts to generate a prepaid shipping label, which will be sent to your email address immediately upon completion.
Pack Your Items
Securely place your unworn items with original tags into the shipping bag or box and affix the printed return label to the outside.
Drop Off and Track
Take your package to the nearest authorized carrier location and keep your tracking receipt until your refund is processed.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing